General Information
- To process a warranty for a free replacement can, you must provide the can’s SERIAL # which is embossed on the front of the can.
- THIS IS A REQUIREMENT for us to process replacement cans that are damaged and qualify for warranty.
- Recycling and Garbage rules apply to a business or residence.
- We do not swap or exchange cans for credit.
Pricing
TRASH CANS – Brown in color (LIMIT 2 TOTAL CANS PER RESIDENCE or BUSINESS)
- New Construction, Replacement, or home with no previous can
- First 96-gallon: $110.
- Second 96-gallon: $220.
- Lid: $40 per Lid
RECYCLING CANS – Gray in color (LIMIT 2 TOTAL CANS PER RESIDENCE or BUSINESS)
- Replacement or existing home with No previous can
- First 96-gallon: $110
- Second 96-gallon: $110
NEW Construction Home – NOT existing home and new homeowner
- Free- With the purchase of a NEW Garbage can
LID
- $40 per Lid
Warranty Policy for Replacement Due To Damage
- If your can is damaged, please notify us via email, phone, or by using our Notify ELPW reporting site with map.
- Warranty is based on age and the serial # will determine this. For us to determine a warranty coverage you must provide us the Serial #.
- If the warranty on your can has expired, and we determine that the damage was sustained due to normal wear and tear, then a new can will have to be purchased. We will call to schedule a time to deliver the new can and take back the damaged can.
- Please understand that most of the original cans in our system are coming up on 18 years old and will no longer be under warranty
Payment Information
- Credit/Debit Card Payments
- In person at: Field Services Building 8 Capitol Dr., East Lyme, CT 06333.
- or by telephone: 860-691-4118.
- Credit Card Payments are accepted Monday – Friday from 8:00AM to 3:00PM
- Checks payable to the Town of East Lyme (Note what check is for)
- We no longer accept Cash
- Mail to: Public Works Department, Field Services Building, 8 Capitol Dr. East Lyme, CT 06333
- Once payment is received the can(s) will be delivered to the property.
- If you have any questions, please feel free to reach out to us.
- E-Mail: PublicWorks@eltownhall.com
- Phone: 860-691-4118