Information
- Water Service Line Material Inventory
- Water Meter Replacement Project
- Large Meter Calibration Policy
- Learn about PFAS
- Why the Water Department flushes hydrants (Video: 00:02:08)
- Water & Sewer Commission (Water & Sewer Commission Meeting Agendas and Minutes)
- Water Utilities
- Sewer Utilities
- Water & Sewer Use Billing
- Citizen Reporting of “Suspected” Illicit Discharge — Water and Wastewater spill/dumping/disposal
Recent Capital Upgrade Projects
- Well 2A & Bridebrook Water Treatment Plant Upgrades
- Niantic Wastewater Pump Station Upgrades
- Well 5A Water Treatment Plant Rehabilitation
- Boston Post Road Water Tank Improvements
For more information about water quality reports or for questions relating to your drinking water, please call the Water Department at 860-691-4104.
Downloads:
- Approved Water and Sewer Budgets for FY 24-25 (pdf)
- Approved Water and Sewer Budgets for FY 23-24 (pdf)
- Sewer Rates as of December 12 2023 (pdf)
- Water Rates as of December 12, 2023 (pdf)
- Bill Dispute Resolution Policy (pdf)
- 1 in 10 Residential Water Leak Adjustment Application (pdf)
- 1 in 10 Non-Residential Water Leak Adjustment Application (pdf)
- Procedure for Seasonal Shut-Offs (pdf)
- Meter Diagram (pdf)
- Customer Consent Form (pdf)
- Demo Permit Form (pdf)
- Final Read Form (pdf)
- Plumber Permit Form (pdf)