TO REPORT A STREETLIGHT ISSUE

The Town of East Lyme owns almost all of the streetlights in Town. Because of this, if you have a streetlight issue, please email the Department at publicworks@eltownhall.com or call 860-691-4118.

Pole NumberThe information that we will need when reporting an issue is as follows;

  1. The Name of the person reporting the problem and the best contact number we can reach you in case we need to follow up with you.
  2. The utility pole #. Almost all streetlight poles are numbered.  The number is usually located about eye level in metallic numbers as shown in the image.
  3. The nearest street address.
  4. The problem. Some of the issues could be:
    • A. The light is flickering
    • B. The light is out
    • C. The light is damaged and might fall to the ground (SEE NOTE BELOW)
    • D. The utility pole that the light was on is damaged or has been knocked down (SEE NOTE BELOW)
    • E. Other issue

IN THE CASES OF ITEMS 4C & 4D, PLEASE CALL THE DEPARTMENT IMMEDIATELY AT 860-691-4118 DURING THE HOURS OF 8AM-4PM MONDAY-FRIDAY. FOR HOURS OUTSIDE OF REGULAR BUSINESS HOURS, CALL 911 AND THE DEPARTMENT WILL BE DISPATCHED TO REPAIR THE SAFETY HAZARD.