Flanders Road Water Customers South of I-95 Discolored Water

Flanders Road

July 21, 2022

As a result of a water service break on Flanders Road this past Tuesday, water customers of Flanders Road south of I-95 may be experiencing discolored water.  The Water Department is presently working on flushing hydrants/pipes on Flanders Road to alleviate the discolored water. Customers can flush pipes in their building/homes by running a cold water faucet (a bathtub faucet or outside spigot works well) to help clear the sediment.

When flushing occurs, sediment that accumulates in the water main becomes disturbed and temporarily suspended in the water causing a brown, red, orange, or yellow color.  This disturbance usually lasts for approximately two to four hours after which time the sediment will settle out and the water will be clear.  Although the discolored water is not a health threat, we recommend that you refrain from drinking the water.  However, the discolored water can stain clothing, so it is best to wait several hours for the water to clear before doing any laundry.  Also, do not use any hot water as you may draw the discolored water into your hot water tank, which may have to be flushed later.  If you were doing laundry when the water became discolored, rewash the laundry later when the water is clear.  Use a rust stain remover or regular detergent.  Do not use chlorine bleach. Chlorine can react with iron and can form a permanent stain.

If you have any questions concerning this matter, please contact the East Lyme Water Department at 860-691-4104.